§1 - Applicability to entrepreneurs and definitions of terms

§1.1 - The following terms and conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.

 

§1.2 - A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed (§ 13 BGB).

 

§2 - Conclusion of a contract, storage of the contract text

§2.1 - The following provisions on the conclusion of the contract apply to orders via our Internet shop: https://roylando.com/


§2.2 - If the contract is concluded, the contract is concluded with Fabian Friedl, Im Winkel 1, D-32584 Löhne.

 

§2.3 - The presentation of the goods in our Internet shop do not constitute a legally binding contract offer on our part but are only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer for him to conclude a purchase contract.

 

§2.4 - Upon receipt of an order in our Internet shop, the following rules apply: The consumer makes a binding contract offer by successfully going through the order procedure provided in our Internet shop.

 

§2.5 - The order is made in the following steps:

1.    Selection of the desired goods

2.    Confirm by clicking the buttons "Order"

3.    Checking the details in the shopping cart

4.    Pressing the button "checkout"

5.    Registration in the internet shop after registration and entry of the registration data (e-mail address and password).

6.    Recheck or correct the entered data.

7.    Binding dispatch of the order by clicking on the button "order with costs" or "buy".

 

§2.6 - The consumer can return to the website before entering the order by pressing the "back" button contained in the Internet browser used by him after checking his information, on which the information of the customer are recorded and correcting or correcting input errors Close the Internet browser to cancel the order process. We confirm the receipt of the order directly by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

§2.7 - Storage of the contract text for orders via our Internet shop: We save the contract text and send you the order data and our terms and conditions by e-mail. You can also view the terms and conditions at https://agb.roylando.com/. You can see your past orders in our customer area under My Account -> My Orders. 

 

§3 - Prices, shipping costs, payment, due date

§3.1 - All invoice amounts according to. § 6 Abs. 1 Z 27 UStG 1994 no sales tax.

 

§3.2 - The consumer has the option of paying by bank transfer, PayPal, SOFORT banking, Giropay, SEPA direct debit, iDEAL and PayPal PLUS.

 

§3.3 - Payments with PayPal, SOFORT Banking, Giropay, SEPA Direct Debit and iDEAL are fully or partially processed via the payment service provider mollie. For more information: https://www.mollie.com/.

 

§3.4 - The due date of the payment always applies as soon as it is clear that it has to pay, and an order has been placed.

 

§3.5 - It is expressly stated that there are no transaction fees for any payments.

§3.6 - Unless otherwise stated, the shipping costs are generally € 2.99. If the value of the goods exceeds € 49.99, there will be no shipping costs. 

 

§4 - Delivery

§4.1 - Unless stated otherwise in the product description, all items offered by us are ready to ship. The delivery takes place here latest within 7 working days. In this case, the deadline for delivery in the case of payment in advance or bank transfer on the day after the payment order begins to run the bank charged with the transfer and for all other payment methods the day after conclusion of the contract. If the deadline ends on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

§4.2 - The risk of accidental loss and accidental deterioration of the sold item is transferred to the purchaser only with the handover of the item to the buyer.

 

§5 - Retention of title

§5.1 - We reserve the ownership of the goods until full payment of the purchase price.

 

 

§6 - Right of withdrawal of the customer as a consumer

§6.1 - Right of Withdrawal
Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed:


You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the date of the contract.


To exercise your right of withdrawal, you must contact:

Fabian Friedl
Im Winkel 1
D-32584 Löhne
E-Mail support@roylando.com

 

by means of a clear statement (such as a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

 

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.


§6.2 - Consequences of Withdrawal
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favourable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.


If you have requested that the services be commenced during the period of cancellation, you must pay us a reasonable amount equal to the proportion of services already provided by you at the time you inform us of the exercise of the right of withdrawal in respect of this contract Comparison with the total volume of services provided for in the contract.

 

§6.3 - Exceptions to the right of withdrawal

According to § 312g Abs. 2 BGB (German Civil Code) we cannot take back goods which were individually personalized or manufactured for the customer and these are expressly excluded from the right of withdrawal. These include, for example, engravings, inscriptions or various customer requests, which were realized by us and already made.

 

§6.4 - Withdrawal form (sample)

The following form for revocation of the contract is not binding.

 

An:

Fabian Friedl

Im Winkel 1

D-32584 Löhne

E-Mail: support@roylando.com

 

Hiermit widerrufe(n) ich/wir [IHR NAME] den von mir/uns abgeschlossenen Vertrag über den Kauf der folgenden Waren oder die Erbringung der folgenden Dienstleistung:

[BESTELLNUMMER]

 

[IHR NAME]

[IHRE ANSCHRIFT]

 

[DATUM]

[ggf. UNTERSCHRIFT]

 

In the form above, the placeholders indicated in the square brackets represent their particulars.

 

 

§7 Information about online dispute resolution

The European Commission has made available via the Internet a platform for the online settlement of disputes - OS platform. This shall serve as a contact point for out-of-court settlement of disputes concerning contractual obligations arising from online sales. The OS platform is available at the link: http://ec.europa.eu/consumers/odr.